Cancellation Policy and Disclaimer Information

Due to the large amount of time that goes into preparing and translating charts for consultations, any appointments cancelled within less than 48 hours are considered forfeit. If you have to cancel the appointment please do so at your earliest convenience, by emailing lia@alexandriaconsultingservices.com. 

 

Appointments are only confirmed once payments are made, the Disclaimer has been signed and there is confirmation and receipt of both. If Alexandria Consulting Services needs to reschedule, a new appointment can be created at the earliest possible time that is mutually convenient. 

 

Any astrological information in a consultation is not to replace trained medical, psychological or financial experts' advice that clients receive. Prior to any consultation clients must sign the Alexandria Consulting Services Disclaimer.

PRIVACY POLICY

Alexandria Consulting Services will not sell your personal information! Your information will only be shared for transactional processing, orders, and analytic tracking for company use.

 

We take internet privacy and security very seriously. Alexandria Consulting Services will NEVER give, sell or otherwise share your email address, mailing addresses, your phone numbers, credit card data, birth data or order history, to any third party for any reason!

 

This privacy notice discloses the privacy practices for Alexandria Consulting Services and our website (http://www.alexandriaconsultingservices.com). This privacy notice applies solely to information collected by this website, except where stated otherwise.

It will notify you of the following:

• What information we collect

• With whom it is shared

• How it can be corrected

• How it is secured

• How policy changes will be communicated

• How to address concerns over misuse of personal data

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone!

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to send an order.

 

Your Access to and Control Over Information

You can do the following at any time by contacting us via the email address provided on our website:

• See what data we have about you, if any.

• Change/correct any data we do have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Email Address: Info<at>alexandriaconsultingservices.com

 

Monthly Newsletter 

Constant Contact is our newsletter servicer. Review Constant Contact’s Privacy Policy for more information regarding what information they collect, use, store and share.

You may opt out of any future contact from us at any time. Please ‘unsubscribe’ using the link at the bottom of any Newsletter from Alexandria Consulting Services. More information about unsubscribing from Constant Contact.

 

Orders

We request information from you on our order form. To make a purchase from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

 

Astrological Readings

Information you provide to order an Astrological Reading will only be used for your personal reading. This information will be used to create your Natal Chart, Solar Arc Chart, and/or other Astrological Charting for the express purpose of conducting your reading. This information is stored on our server privately for backup and scheduling, and is only accessed by employees for the purpose of the scheduling, billing and performing duties related to your Astrological Reading.

 

Sharing Transactional Information & Payment Processing 

We use PayPal, including PayPal credit and credit card processing, to bill users for goods and services.

Review the PayPal Privacy Policy for more information regarding what information they collect, use, store and share.

If you would like to not use PayPal for your transaction, please contact us.

 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

 

Cookies and Analytics

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

We use Google Analytics (Google Privacy Policy) to view and store information that gives us general analytic information. Google states, “Our Google Analytics product helps businesses and site owners analyze the traffic to their websites and apps.” Alexandria Consulting Services does not participate in advertising or additional tracking campaigns.

 

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

 

Notification of Changes

Whenever material changes are made to the privacy notice we will post an update here and notify our newsletter group.

 

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at [info<@>alexandriaconsultingservices.com].